Shipping and delivery

We send our books exclusively by DHL.

It typically takes four workdays for your order to arrive.

We use DHL exclusiverly for deliveries outside Germany. Delivery may take between 4-10 workdays, depending on destination. Delays due to customs or local contractors are beyond our control.

We deliver worldwide. We have three different international delivery zones.

  • EU

  • NON EU within Europe

  • Worldwide

Postage is calculated according to destination and weight. Costs are displayed during the ordering process.

Within Germany  – free shipping from a value of 40,- €

  • Parcels up to 1 kg >> 3,75 €
  • Parcels up to 3 kg >> 5.95 €
  • Parcels up to 5 kg >> 6,95 €
  • more from 8,75 €

Europe

  • Parcels up to 1 kg >> from 6,95 €
  • Parcels up to 5 kg >> from 16,95 €

Worldwide

  • Parcels up to 1 kg >> from 18,95 €

Please contact us if your delivery location is not shown in the shopping cart or if you want to order larger quantities.

B2B

We are happy to supply companies, such as bookstores or libraries, at special rates.

Please contact us at webstore@oval.media so that we can make you an offer.

Payment

We accept payments via Paypal, Stripe, direct bank transfer or via Coinbase.

As soon as the money is credited to us, we will arrange the shipment of the goods.

You can find your invoice under My account > Orders as a pdf for printing.

Retourns

Returns within Germany and the EU are possible.

If you wish to return goods, you must request a DHL return label via webstore@oval.media, please use the contact form below.

Returns will only be accepted with this return label from DHL.

For our books a right of withdrawal of 14 days applies. This cancellation period begins with the personal receipt of the goods.

You can find more details in our terms and conditions 

You can return a book within 14 days of receipt, as long as it shows no signs of use.

Unfortunately, we cannot accept shipments without a valid return label.