A “consumer” within the meaning of this revocation policy is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
Right of revocation
You have the right to cancel this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
In order to exercise your right of revocation, you must inform us (OVALmedia Berlin GmbH, Zillestraße 11, D-10585 Berlin, e-mail address: firstname.lastname@example.org, telephone number: 00493061624830) by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to revoke this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods immediately and in any case no later than fourteen days from the day on which you notify us of the revocation of this contract to us or to hand over the goods. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.
Exclusion or premature expiry of the right of revocation
- In the case of digital content, the right of withdrawal expires prematurely as soon as the content is available for download or streaming in the members’ area, after you have given your express consent to this and at the same time confirmed your knowledge that you lose your right of withdrawal upon commencement of the performance of the contract on our part as well as we have made the content of your declaration available to you on a durable data medium within a reasonable period of time after the conclusion of the contract, at the latest, however, upon delivery of the goods or before the performance of the service is commenced. We point out that we may make the conclusion of the contract dependent on the aforementioned consent and confirmation.
- The right of withdrawal does not apply to consumers who have their domicile, habitual residence or delivery address at the time of conclusion of the contract and delivery outside a member state of the European Union (EU) or the European Economic Area (EEA) and do not belong to any of these member states.
Sample revocation form
(If you wish to cancel the contract, please fill in and return this form).
OVALmedia Berlin GmbH, Zillestraße 11, D-10585 Berlin, E-Mail-adress: email@example.com
I hereby revoke the contract concluded by me for the purchase of the following goods
ordered on ____________ / received on _________________
Signature customer (only for communication on paper)